All sales are final. In the event that you are not completely satisfied with your purchase, returns are accepted on eligible items for store credit only within 10 business days of the invoice date, and must be accompanied by a receipt. Credit is good for one year from date of issue. *All packaging must remain intact and must be documented for shipping insurance claims. We do not charge restocking fees: however, you will be responsible for return shipping costs. To initiate a return of any item that arrives damaged, please contact us at info@krbnyc.com.
The following items are not eligible for return: Fine Art, Soft Goods (lampshades, pillows, throws), The Lacquer Company Accessories and Furniture, Antiques, Scanlon Apparati, Vintage Furniture, Sale Items.
All merchandise sold in “as is” condition.
Returns, exchanges, and cancellations are not accepted on special orders.
