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Memo Policy


KRB offers memos on items for up to 48 hours for Interior Designers with a valid NY resale number. We do not loan or rent items for photoshoots. We do not allow pieces to be taken out on approval over weekends. We reserve the right to decline memos on fragile items.

All memos require a credit card deposit and all items must be returned in original condition. The credit card provided at time of memo will be charged for any items kept after 48 hours. If paying by check, payment must be received within 24 hours, otherwise KRB will charge the credit card on file.

KRB memo client must make necessary arrangements for, packing/unpacking, transportation, and repackaging. KRB will assist in these arrangements upon request; however, all delivery, packing, unpacking, assembly and installation fees are to be paid by the memo client. Furniture must be picked up by professional movers. We will not release any goods without proper protection. All hanging light fixtures must be transported via appropriately outfitted vehicles or movers equipped to handle such merchandise (i.e. hanging bar.) Any upholstered items returned soiled must be cleaned at your expense. All loose parts, including screws or other hardware, must be returned.

Any damage incurred during the memo period will result in the purchase of that item via the credit card retained by KRB at time of item pick-up. We reserve the right to decline having any item repaired. KRB does not loan items for photo shoots. We reserve the right to decline memos on fragile items.

Your acceptance of items for memo constitutes your agreement to these terms. We thank you for your cooperation.